All reviews in one place
Trustpilot reviews flow into the Reviews-Hub automatically — alongside Google, Booking and Airbnb. One surface instead of five tabs.
Available
zimrly for Trustpilot reviews
Trustpilot matters for hotels that live off their own website and direct bookings — that's where guests look before they book. zimrly connects to your profile via the Trustpilot Business API, pulls new reviews into the Reviews-Hub and adds them next to your Google, Booking and Airbnb reviews. Every review comes with an AI reply draft in your tone. To be honest: the integration is beta — the read path is in place, posting replies straight to Trustpilot is being finalised in the live sprint.
Which gaps zimrly closes
What zimrly adds on top of Trustpilot
AI reply drafts, you just approve
zimrly drafts a reply in your tone for every Trustpilot review. You approve — post manually on Trustpilot, or, with the optional credentials, straight from zimrly.
Sentiment & escalation detected
Every review is classified by sentiment; critical cases are flagged so you take them on yourself instead of overlooking them.
Connect without partner approval
Trustpilot access runs through your Business API key — no weeks-long partner onboarding. Enter your profile and you're done.
Status: Available — the connector is fully built and can be connected right away.
Reputation management
All your reviews in one place
zimrly bundles reviews from Google, Booking and Airbnb, drafts AI replies you just approve, and flags negatives early.