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zimrly for Booking.com reviews

Booking.com reviews often decide the booking — and they're tedious to keep an eye on through the Extranet. zimrly bundles them in the Reviews-Hub next to your Google, Trustpilot and Airbnb reviews, classifies them by sentiment and drafts an AI reply in your tone for each one. There are two routes: without a channel connection zimrly reads your public hotel page — no login, no password, and you post replies yourself in the Extranet. Connect Booking.com through the certified channel link and it works both ways: reviews arrive automatically and the reply you approve goes straight back.

Which connections you can use optionally

How zimrly supports your move from Booking.com-Bewertungen

All reviews in one place

Booking.com reviews flow into the Reviews-Hub automatically — alongside Google, Trustpilot and Airbnb. No more bouncing between the Extranet and other platforms.

Via aggregation, no login needed

zimrly reads your public Booking reviews via aggregation — you only enter your public hotel URL. No Extranet password, no partner approval, no waiting countdown.

AI reply drafts, you just approve

For every Booking review zimrly writes a draft in your tone. With the channel connection your approval goes straight to Booking.com; without it you paste the finished reply into the Extranet.

Sentiment & escalation detected

Every review is classified by sentiment; complaints and critical cases are flagged so you catch them early yourself.

Two routes: aggregation of your public hotel page (ready immediately, replies get pasted into the Extranet) or the certified channel connection — then replies go out straight from zimrly, no Extranet needed.

Reputation management

All your reviews in one place

zimrly bundles reviews from Google, Booking and Airbnb, drafts AI replies you just approve, and flags negatives early.

Free: response templates for hotel reviews